October Updates: Converting Smarter

Change Log

Nov 3, 2025

Zach Gardner, CEO @ClaimsFlow

Happy November!

Another big month at ClaimsFlow. We welcomed many new users to the platform.

With new file types and use-cases, we released a number of updates to make our Conversion Engine smarter and more adaptable.

PDF to ESX Performance Report

A few highlights:

  • Custom Line Items. We now convert non-standard line items – e.g. “Air mover - 4 units / 3 days”, “Decon. Chamber”.

  • Deprecated Line Items. Our platform now recognizes and converts older price list descriptions.

  • Auditing Improvements. We added unconverted line items (e.g. custom LIs) to the ESX as a Misc. Item placeholder to make file audits easier.

On the front end:

  • Team Access. We’ve added multi-user capabilities in the dashboard.

  • Expanded Support. We rolled out live chat support for questions and feedback.

Lastly, we created a referral program. We appreciate your help spreading this tool to friends and colleagues.

Thank you,

ClaimsFlow Team

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